Frequently Asked Questions
01How do I place a customised order?
01How do I place a customised order?
Customise your order in 3 simple steps: select your colour, select your sizes, then press the add branding option to begin.
02When will my order be dispatched and delivered?
02When will my order be dispatched and delivered?
Standard production and delivery times are shown at checkout. We will always send a design proof for approval before production begins.
03Do you charge for delivery?
03Do you charge for delivery?
Delivery charges are calculated at checkout based on your order size and destination.
01Can I return a customised item?
01Can I return a customised item?
Due to the personalised nature of our products, customised items cannot be returned unless they are faulty or not as described.
02How do I report a problem with my order?
02How do I report a problem with my order?
Please contact us within 14 days of receiving your order with photos of the issue and your order number.
